Pioneering Motorcycle
Diagnostics Since 2015
From a small startup to a global leader, discover the journey, people, and values that drive JDIAG's commitment to revolutionizing motorcycle maintenance worldwide.
Who We Are
JDIAG is a global leader in motorcycle diagnostic technology, dedicated to empowering technicians and riders with intelligent solutions that make motorcycle maintenance more accurate, efficient, and accessible.
Founded in 2015 by a team of motorcycle enthusiasts and electronics engineers, we've grown from a small startup focused on basic diagnostic tools to an international company serving more than 30,000 professional technicians across 36 countries.
Our headquarters in Silicon Valley, California, houses our R&D center, while our manufacturing facilities in Shenzhen, China, produce our award-winning diagnostic equipment. With regional offices in Europe and Asia, we provide local support to our global network of users and distributors.
10+
Years of Innovation
Motorcycle Brands Supported
Countries with Certified Products
Professional Technicians Served
Mission & Values
The principles that guide our innovation and growth
Our Mission
"To revolutionize motorcycle maintenance through intelligent diagnostic solutions that empower technicians and riders worldwide, ensuring every motorcycle receives scientific diagnosis and professional-grade repair."
Core Values That Drive Us
Precision
We believe accurate diagnostics are the foundation of quality repairs. Every product we design prioritizes precision and reliability to ensure technicians can make informed decisions.
Innovation
We constantly push the boundaries of what's possible in motorcycle diagnostics, investing heavily in R&D to develop new technologies that solve real-world maintenance challenges.
Global Perspective
We design our products with a global mindset, ensuring they work across different motorcycle brands, languages, and regional requirements to serve technicians worldwide.
Community
We actively foster a global community of technicians and riders who share knowledge, best practices, and feedback that continually improves our products and services.
Reliability
We engineer our tools to withstand demanding workshop environments, with durability that professionals can count on day after day, year after year.
Education
We believe in empowering users through knowledge, providing comprehensive training and resources that elevate technical skills across the motorcycle repair industry.
Our Journey
From garage dream to global impact
2017: Garage Origins
Founding Spark
Motorcycle enthusiast Michael Chen establishes JDIAG in a Silicon Valley garage with 5 engineers. Mission: Create smarter diagnostic tools for workshops.
2020: Market Breakthrough
M100 PRO EXPLOSION
·Redesigned with advanced waveform analysis
·Ignites Indonesia's repair market
·Team triples to 20 specialists
·R&D begins on M200/M300 series
2023: Technology Leap
M300 Launch & Global Reach
·Covers 80% of Asian motorcycle models
·Cloud data management platform
·Exhibitions across 15 countries: Tokyo ∙ Milan ∙ Bangkok ∙ Cologne
·Technician feedback program formalized
2026 Milestones
·Supports 79 motorcycle brands globally
·37,000+ daily professional users
·Partnership with European Technical Institute
·Next-gen AI diagnostics in development
2019: First Step
M100 Launch
Initial product release meets lukewarm response. Key takeaway: Professional techs demand deeper functionality.
2021: Strategic Expansion
M200 Debut
·ABS diagnostics + battery health monitoring
·First regional office opens in Jakarta
·Enters Thailand/Vietnam markets
2025: Engineering Masterpiece
M400 GLOBAL RELEASE
·3-year development cycle
·BMW/Ducati protocol integration
·0.1μs signal precision
·AI-assisted fault prediction
·Used in 30+ countries at launch
What Our Partners Say
Hear from technicians, dealers, and industry experts
Hiroshi Tanaka
Technical Editor, Motorcycle Technology Magazine
I've tested nearly every motorcycle diagnostic tool on the market, and JDIAG consistently leads in innovation and reliability. Their R&D team has a remarkable ability to anticipate the industry's needs.
Reviewing JDIAG products since the original M100 series
Robert Anderson
Master Technician, Harley-Davidson
I've been using JDIAG tools for over 7 years now, and they've completely transformed how we diagnose issues at our workshop. The accuracy and depth of diagnostics have increased our first-time fix rate by nearly 40%.
Working with the M300 and M400 series daily for high-end motorcycle diagnostics
Maria Gonzalez
Owner, European Motorcycle Specialists
As both a JDIAG user and distributor, I've seen firsthand how these tools help technicians become more confident and efficient. Their multilingual support is a game-changer for our diverse staff.
JDIAG distributor for Spain and Portugal since 2016
Life at JDIAG
Our culture, workspace, and community
Our Culture
At JDIAG, we foster an environment that combines engineering precision with creative problem-solving. Our teams work collaboratively across disciplines and borders, with a shared passion for motorcycles and technology.
We believe in a hands-on approach to innovation – our engineers and product designers regularly spend time in repair shops, working alongside technicians to understand their challenges and develop practical solutions.
Our diverse, global team brings together perspectives from different cultures, riding traditions, and technical backgrounds, creating a vibrant workplace where innovation thrives.
Our commitment includes:
Continuous learning and development
Work-life balance
Sustainability in operations
Community engagement
Our Commitment to Sustainability
Building a responsible business for the future
Eco-Friendly Manufacturing
Our Shenzhen facility operates with 50% renewable energy and follows strict waste reduction protocols. We've reduced our manufacturing carbon footprint by 35% since 2018.
Product Lifecycle Management
We design our products for longevity and offer trade-in programs for older models. All returned devices are either refurbished or responsibly recycled through certified partners.
Community Support
Through our JDIAG Foundation, we provide diagnostic tools and technical training to vocational schools in underserved communities, helping create career opportunities in motorcycle repair.
Recognition & Awards
Industry recognition of our innovation and quality
Innovation Excellence
International Motorcycle Repair Association, 2020
Best Diagnostic Tool
EICMA Milano Motorcycle Show, 2019 & 2022
Product of the Year
Motorcycle Technology Magazine, 2021
Tech Innovator
Silicon Valley Tech Awards, 2018
Industry Certifications
Ready to Experience JDIAG Innovation?
Join thousands of professional technicians worldwide who trust JDIAG for precise and efficient motorcycle diagnostics.