Pioneering Motorcycle
Diagnostics Since 2015

From a small startup to a global leader, discover the journey, people, and values that drive JDIAG's commitment to revolutionizing motorcycle maintenance worldwide.

Who We Are

JDIAG is a global leader in motorcycle diagnostic technology, dedicated to empowering technicians and riders with intelligent solutions that make motorcycle maintenance more accurate, efficient, and accessible.

Founded in 2015 by a team of motorcycle enthusiasts and electronics engineers, we've grown from a small startup focused on basic diagnostic tools to an international company serving more than 30,000 professional technicians across 36 countries.

Our headquarters in Silicon Valley, California, houses our R&D center, while our manufacturing facilities in Shenzhen, China, produce our award-winning diagnostic equipment. With regional offices in Europe and Asia, we provide local support to our global network of users and distributors.

10+

Years of Innovation

100+

Motorcycle Brands Supported

36

Countries with Certified Products

30K+

Professional Technicians Served

Mission & Values

The principles that guide our innovation and growth

Our Mission

"To revolutionize motorcycle maintenance through intelligent diagnostic solutions that empower technicians and riders worldwide, ensuring every motorcycle receives scientific diagnosis and professional-grade repair."

Core Values That Drive Us

Precision

We believe accurate diagnostics are the foundation of quality repairs. Every product we design prioritizes precision and reliability to ensure technicians can make informed decisions.

Innovation

We constantly push the boundaries of what's possible in motorcycle diagnostics, investing heavily in R&D to develop new technologies that solve real-world maintenance challenges.

Global Perspective

We design our products with a global mindset, ensuring they work across different motorcycle brands, languages, and regional requirements to serve technicians worldwide.

Community

We actively foster a global community of technicians and riders who share knowledge, best practices, and feedback that continually improves our products and services.

Reliability

We engineer our tools to withstand demanding workshop environments, with durability that professionals can count on day after day, year after year.

Education

We believe in empowering users through knowledge, providing comprehensive training and resources that elevate technical skills across the motorcycle repair industry.

Our Journey

From garage dream to global impact

2017: Garage Origins

Founding Spark

Motorcycle enthusiast Michael Chen establishes JDIAG in a Silicon Valley garage with 5 engineers. Mission: Create smarter diagnostic tools for workshops.

2020: Market Breakthrough

M100 PRO EXPLOSION​

·Redesigned with advanced waveform analysis

·Ignites Indonesia's repair market

·Team triples to 20 specialists

·R&D begins on M200/M300 series

2023: Technology Leap

M300 Launch & Global Reach

·Covers 80% of Asian motorcycle models

·Cloud data management platform

·Exhibitions across 15 countries: Tokyo ∙ Milan ∙ Bangkok ∙ Cologne

·Technician feedback program formalized

2026 Milestones

·Supports 79 motorcycle brands globally

·37,000+ daily professional users

·Partnership with European Technical Institute

·Next-gen AI diagnostics in development

2019: First Step

M100 Launch

Initial product release meets lukewarm response. Key takeaway: Professional techs demand deeper functionality.

2021: Strategic Expansion

M200 Debut

·ABS diagnostics + battery health monitoring

·First regional office opens in Jakarta

·Enters Thailand/Vietnam markets

2025: Engineering Masterpiece

M400 GLOBAL RELEASE​

·3-year development cycle

·BMW/Ducati protocol integration

·0.1μs signal precision

·AI-assisted fault prediction

·Used in 30+ countries at launch

What Our Partners Say

Hear from technicians, dealers, and industry experts

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Hiroshi Tanaka

Technical Editor, Motorcycle Technology Magazine

I've tested nearly every motorcycle diagnostic tool on the market, and JDIAG consistently leads in innovation and reliability. Their R&D team has a remarkable ability to anticipate the industry's needs.

Reviewing JDIAG products since the original M100 series

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Robert Anderson

Master Technician, Harley-Davidson

I've been using JDIAG tools for over 7 years now, and they've completely transformed how we diagnose issues at our workshop. The accuracy and depth of diagnostics have increased our first-time fix rate by nearly 40%.

Working with the M300 and M400 series daily for high-end motorcycle diagnostics

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Maria Gonzalez

Owner, European Motorcycle Specialists

As both a JDIAG user and distributor, I've seen firsthand how these tools help technicians become more confident and efficient. Their multilingual support is a game-changer for our diverse staff.

JDIAG distributor for Spain and Portugal since 2016

Life at JDIAG

Our culture, workspace, and community

Our Culture

At JDIAG, we foster an environment that combines engineering precision with creative problem-solving. Our teams work collaboratively across disciplines and borders, with a shared passion for motorcycles and technology.

We believe in a hands-on approach to innovation – our engineers and product designers regularly spend time in repair shops, working alongside technicians to understand their challenges and develop practical solutions.

Our diverse, global team brings together perspectives from different cultures, riding traditions, and technical backgrounds, creating a vibrant workplace where innovation thrives.

Our commitment includes:

Continuous learning and development

Work-life balance

Sustainability in operations

Community engagement

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Our Commitment to Sustainability

Building a responsible business for the future

Eco-Friendly Manufacturing

Our Shenzhen facility operates with 50% renewable energy and follows strict waste reduction protocols. We've reduced our manufacturing carbon footprint by 35% since 2018.

Product Lifecycle Management

We design our products for longevity and offer trade-in programs for older models. All returned devices are either refurbished or responsibly recycled through certified partners.

Community Support

Through our JDIAG Foundation, we provide diagnostic tools and technical training to vocational schools in underserved communities, helping create career opportunities in motorcycle repair.

Recognition & Awards

Industry recognition of our innovation and quality

Innovation Excellence

International Motorcycle Repair Association, 2020

Best Diagnostic Tool

EICMA Milano Motorcycle Show, 2019 & 2022

Product of the Year

Motorcycle Technology Magazine, 2021

Tech Innovator

Silicon Valley Tech Awards, 2018

Industry Certifications

ISO 9001
CE Certified
FCC Approved
RoHS Compliant
RED Certified

Ready to Experience JDIAG Innovation?

Join thousands of professional technicians worldwide who trust JDIAG for precise and efficient motorcycle diagnostics.